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Frequently Asked Questions - Company |
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1. How long have you been in business?Our corporate entity was created in 2001. However, prior to forming ThesIS, we were the core coding group for a large, multinational pharmaceutical company. We therefore offer more than 19 years of experience as an established team of thesaurus professionals.Return to top |
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2. Where are you located? Do you have clients outside of your geographic location?Our office is located in Los Altos, California, which is in the San Francisco Bay Area. Thanks to the technology available today, we are capable of providing our services to any location in the world.Our clients are located across the United States, Canada, Europe, and even in South Africa. We have extensive experience working with groups located near and far and know how to effectively communicate and work across multiple time zones. Return to top |
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3. How large is your company? How many people do you employ?Our company consists of nine employees, all of whom are also owners. Each employee-owner therefore has a vested interest in keeping each and every client completely satisfied. Return to top |
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4. What medical qualifications do your coders have?Each of our coders is a medical professional with practical medical experience working in a hospital or clinic. All except one is a Registered Nurse. Click here for details on their individual qualifications.Return to top |
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5. Is your coding ever done by contractors?No. Every coder is a regular ThesIS employee. We never subcontract coding to someone else, nor do we ever use temporary employees. Your coding will always be done by the same, established group of ThesIS coders, all of whom are highly experienced and who share the same coding practices and philosophies.Return to top |
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6. Is it possible to conduct a site audit?We have had several companies conduct a site audit prior to engaging us. These site audits typically include a review of our SOPs, CVs, and training records, as well as a "tour" of our facilities. Because we are a small, niche company, a complete site audit of ThesIS typically takes only two to three hours.Return to top |
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7. I already have my CROs performing my coding. Why should I use ThesIS?Many CROs that offer coding do not have sufficiently qualified personnel. Legacy dictionaries such as COSTART did not require much medical knowledge or experience. With the complexity and specificity of MedDRA, however, coding personnel must be medically qualified as well as highly experienced with the dictionary. Furthermore, if you have multiple CROs coding your data, a term that is reported to more than one CRO ends up coded by each CRO, rather than having that term coded once with the coding shared by all your CROs. First, this redundant coding is highly inefficient and unnecessary. Second, having multiple sources of coding dramatically increases the likelihood that the same or like terms are not being coded consistently. Even if all of your CROs are diligently following the same coding conventions, there is no guarantee that the same term is coded exactly the same by all of your CROs. With multiple CROs coding your data, you will encounter difficulties when pooling that data. By having ThesIS code your data:
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8. What makes you better than other coding companies?ThesIS stands out from other coding companies in many ways:
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